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Returns Policy
For Vetrinex Products 100% Money Back
Guarantee

We are so certain that you will be
completely satisfied with our cutting edge products for
your pets, that we offer you a 60-day unconditional
money back guarantee*. We know that our Flex HJ can take
4-6 weeks to see the results, as that is known as the
"Loading Phase" . That is why we offer customers the
full 60 days to use the products and see the benefits in
their best friend. We decided to offer this 60 day, 100%
unconditional product refund, to all of our products to
give the pet owners the time to really see how much
better their pet is for all products before deciding to
quickly.
Simply try our products for up to 60
days. If you are not completely satisfied - for any
reason - return the product (Follow the simple
directions below) to us within 60 days for a complete
refund less shipping fees.
1) Please first email us that you are
going to return the product at returns@vetrinex.com
so we can be on the look out for it to speed up the
refund. 2) Please ship any used and unused portions
of the products with their original containers,
plus your name and invoice or order
number, via prepaid USPS:
Vetrinex 9 Winding
Way Scarborough, ME 04074 U.S.A.
If you paid by credit card, we will
issue your refund to that card within 3 business days of
receipt of your goods. If you paid by check, we will
mail you a refund check within 7 - 10 business days of
receipt of your goods.
If you have any questions or comments
about our Returns Policy, or want to follow up on a
recently returned order, please email us at returns@vetrinex.com
* Full refund limited to orders of $200 or less. For
larger orders there is a 25% restocking fee

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